|
Scheduling service with TNPLH needs
to be completed as soon as you know you are going to be away from
your home.
Your 1st contact with
TNPLH:
When you phone us (317)
845-4140 or
email us
- please let us know where
you live (full address & zip), what pets you have, and when you will
need the 1st sit to be scheduled with us. This allows us to
know how soon we need to schedule the initial interview.
At the Initial Interview:
-
We need to meet new
clients and their pets in their home.
-
We generally see cats 1 or
2 times per day. Owner discretion. We prefer to see dogs 3 times per day for the comfort of your
dog's bathroom frequency. This can be adjusted, if
necessary.
-
A $10 fee is charged for
this initial interview.
-
We will obtain all feeding
procedures, medication, vet information, habits of your pets,
household-care details.
-
We will have a "service
agreement" that you will be provided.
-
We will obtain a key
(which will be "coded" by us. (no labeling with
name or address).
Scheduling / Payment
Process:
-
We require advance payment
for most vacations. (This logs you into our system and
reserves the time with us for your sit).
-
Please allow 2-3 weeks
prior to when you need our service so that we may make these
arrangements.
-
Daily sits are pre-paid either weekly, or monthly.
Your individual situation will be discussed and determined at
the initial interview.
-
You will be given a
detailed receipt at the end of each daily sit, or at the end of
your vacation sit, waiting at the house for you upon your
return.
|
About TNPLH 